Consider Fleet Maintenance Software to Aid Telematics Efforts

We've recently taken a look at some of the lesser-known telematics providers, but what about some of the software that managers can use to enhance telematics?

One firm we had contacted was actually a fleet maintenance software provider. No devices for sale.

So, Fleetio gently corrected us and Kevin Chan, director of product marketing at the company, answered our Q&A from a maintenance software point of view – and there are definite benefits for fleets.

Q: What services do you offer to off-highway fleets?

A: Fleetio helps off-highway fleets manage the full maintenance lifecycle for construction equipment in one system. That includes digital inspections, preventive maintenance, work orders, outsourced repairs, asset history, and cost tracking, along with location and site context that helps teams coordinate equipment across job sites and shops.

5 ways smart fluid analysis can save you money

Fleetio also supports source-agnostic data inputs from telematics, OEM systems, fuel activity, and inspections so managers can use that information directly inside day-to-day maintenance workflows instead of chasing it across disconnected systems.

Q: What are your offerings to on-highway fleets?

A: For on-highway and mixed fleets, including dump trucks, hauling trucks, and pickups, Fleetio provides cloud-based fleet maintenance management software to support inspections, preventive maintenance, work orders, service planning, and asset cost management. We help fleet managers and operations managers bring asset location, maintenance status, and nearby service options into one operational view so teams can make faster service decisions and keep work moving.

Q: How is AI integrated into your offerings?

A: We’re taking a practical approach to AI by embedding it into maintenance workflows where it can be most useful. Fleetio AI Service Advisor evaluates repair orders in context, automatically approves low-risk, routine work within policy, and flags exceptions that need closer review. Built on 14 years of maintenance data, more than 9 million work orders, and a network of 110,000+ shops, it draws on real fleet outcomes to guide smarter decisions.

Q: What do you offer that you feel is unique to the market?

A: What sets Fleetio apart is how that work extends beyond internal teams, connecting directly to a nationwide shop network and built-in approval, communication, and cost controls, allowing fleets to manage outsourced repairs with visibility and accountability.

Fleetio also supports multisite location management, giving teams a centralized view across shops, yards, and regions while still enabling location-specific workflows and controls. This makes it easier to standardize operations, compare performance, and manage maintenance consistently across a distributed fleet.

Q: What would you say to an equipment manager who has not yet embraced fleet maintenance software?

A: Telematics can tell you where an asset is. Maintenance software helps your team act on that information and optimize your fleet's long-term performance.

Bringing those signals together helps equipment managers plan maintenance based on real usage, respond faster, and make better decisions about uptime, cost, and utilization across the operation.