flexiblefullpage -
billboard - default
interstitial1 - interstitial

Navistar International 360 Connects Trucks to Service


Wireless Machine-Information Systems

International HV heavy truck is parked.
Navistar says International 360 supports improved customer uptime and lower total cost of ownership.

International 360 connects the International service network to heavy truck fleets.

It integrates service communications and remote diagnostics into one comprehensive solution, and is integrated with over 24 telematics service providers through OnCommand Connection, Navistar's advanced remote diagnostics platform. It also has full integration capability with customers' existing fleet maintenance software providers, fleet management companies, and other providers, so that customers can receive International 360 data through their existing systems. It can be used with any make of truck, according to the company.

"We've listened carefully to fleets' input, and understand that the process of managing maintenance and repairs can be complex, challenging and time-consuming," said Friedrich Baumann, president, aftersales, in a prepared statement. "Customers need a single, easy-to-use tool that improves visibility throughout the service process. With International 360, we're delivering a unified fleet management and service communications platform that maximizes uptime, reduces total cost of ownership and provides a best-in-class ownership experience."

What International 360 offers

Navistar says the integrated approach allows International 360 to offer a number of benefits that support improved customer uptime and lower total cost of ownership:

Seamless, transparent communication. International 360 provides up-to-date service status updates delivered through the portal, email, or integrated third-party system to keep fleets informed, along with a complete VIN-based service history and complete communication history for each repair order.

Ease of use. Because it is compatible with all makes and all models, International 360 simplifies how customers manage their entire fleet. Custom APIs help fleets integrate International 360 data and communication streams into their existing fleet management systems. VIN-level data from these systems and other sources feeds into one unified source of information, accessed with one username and password. And with its simple, intuitive portal design, International 360 is easily accessible on smartphones, tablets and computers, using any major browser.

Improved asset utilization. Integration with OnCommand Connection advanced remote diagnostics provides clear visibility to fault details, recommended repair plans, and more, helping to prioritize when and where vehicles get serviced. Meanwhile, access to the estimated time of completion allows fleets to better plan for vehicle pickup.

A faster, less costly repair process. International 360 accommodates online service requests, communications, estimate approvals and more. Integrated parts inventory data helps fleets identify which dealer has the needed parts on hand. And customer profiles ensure the entire service network knows the unique service expectations of every fleet.

Source: Navistar

Get free price quotes from multiple sellers with BuyerZone

Are you interested in a new or used highway truck?
Are you interested in a new or used highway truck?
Do you need a sleeper truck or a day cab?
Do you need a sleeper truck or a day cab?
Are you interested in financing or leasing options?
Are you interested in financing or leasing options?
When do you anticipate making a decision?
When do you anticipate making a decision?
What is your zip code?
What is your zip code?
What is your email address?
Please describe any special features or additional needs you may have.
Let's finish up! Who do we have the pleasure of working with on this quote request?
Please provide your role and company information.
Last question. Where is your business located?
Company Address

Your privacy is important to us. By submitting this form, you consent to BuyerZone and up to six companies calling you at the phone number provided using automated phone technology. Consent is not a condition of purchasing any products or services.

leaderboard2 - default