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Navistar Adds Support Services

February 25, 2020
Navistar heavy trucks in a parking lot.

Navistar has added Advanced Preventive Maintenance solutions to its International 360 communication and diagnostics platform.

The new set of solutions is designed to leverage connected vehicle data to generate specific recommended preventive maintenance intervals customized for each vehicle in a fleet. The solution enables fleets to make educated decisions regarding preventive maintenance scheduling, eliminating unnecessary preventive maintenance work and reducing overall maintenance spend, according to the company.

“We have demonstrated this new solution with several fleets and the feedback has been extremely positive,” said Chintan Sopariwala, VP, aftersales operation and connected vehicle, in a prepared statement. “Advanced Preventive Maintenance is a great tool that uses real-time data from Navistar’s OnCommand Connection platform and increases the miles between maintenance intervals.”

The company also announced a new online parts-ordering option. RepairLink allows users to order parts from the International Truck dealer network.

“RepairLink offers a solution to fleets of all sizes to order and manage parts, which will in turn help our dealers engage with customers through comprehensive online interactions,” said Josef Kory, SVP, parts. “We’re working quickly to continue to evolve ways in which we connect with and serve our customers. Ultimately, we want to cover all of our customers’ aftermarket needs through a simple digital experience.” 

Source: Navistar

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