Volvo CE Opens Customer Center

June 24, 2014

Volvo Construction Equipment inaugurated its North American Customer Center with a ribbon cutting by Congressman Bill Shuster, Congressman Lou Barletta, Congressman Scott Perry, Volvo CE Americas President Göran Lindgren, Swedish Ambassador to the United States Björn Lyrvall, Pennsylvania State Senator Richard Alloway and other dignitaries.

The inauguration marks the realization of Volvo CE’s $100 million investment in its Shippensburg, Pennsylvania facilities, which was announced in 2011.

“The investments we have made show that Volvo CE is better positioned than ever before to support our dealers and offer our customers a unique experience,” said Volvo CE Americas President Göran Lindgren. “The Customer Center is designed to give our customers and dealers hands-on experience with our machines and provide the help they need to put them to good use through training, information and support.”

The 40-acre Volvo CE Customer Center is designed to combine sales and operator training with customer and company dealer visits, as well as large-scale events such as Volvo Days. It includes a 20,000-square-foot customer event facility for the company’s dealers and customers. A new equipment demonstration area replicates actual job sites, helping to demonstrate real world equipment performance. The Customer Center will also house a new brand shop and Heritage Hall, highlighting Volvo’s history. It will also house the Road Institute for customer training in the near future.

Lindgren estimates that more than 6,000 customers, operators and dealer personnel will visit the new complex for training, as well as sales and marketing activities, annually. A

The Shippensburg facility makes more than 50 models of construction equipment, including wheel loaders, soil and asphalt compactors, motor graders, pavers, screeds and milling machines. Operations include welding, large machining, paint and assembly. About 1,000 people are employed at the facility.