Equipment Type

Navistar Issues Mixer Barrel Coverage

Navistar International Corp. is sufficiently confident in the reliability of its recently introduced A26 diesel that it’s offering to repair or replace damaged concrete mixer barrels if the engine ever quits and the barrel stops turning while a truck is on delivery run.

February 01, 2018
Navistar International will repair or replace damaged concrete mixer barrels if the A26 engine ever quits and the barrel stops turning while a truck is on delivery run.

Navistar International Corp. is sufficiently confident in the reliability of its recently introduced A26 diesel that it’s offering to repair or replace damaged concrete mixer barrels if the engine ever quits and the barrel stops turning while a truck is on delivery run.

The company also announced separate warranties covering the A26 and powertrains of trucks powered by the 12.4-liter diesel which is replacing the N13 diesel in International trucks. 

Under an A26 Barrel Protection Plan, if a customer experiences an International A26 warrantable failure with an A26 resulting in barrel damage, International will pay for barrel damage for the truck’s first four years in service. The plan will cover the expense of removing hardened concrete or replacing the barrel if an engine failure disables the truck so the barrel cannot turn with wet concrete in the drum.

The chassis must be equipped with OnCommand Link which provides fundamental remote diagnostics to ensure product uptime, said Mark Stasell, vice president, Vocational Truck Business. This coverage is provided at no additional cost to provide customer assurance for HX and HV series concrete mixer trucks powered by the A26 engine.

“Bottom line, we are positive that the International A26 will perform reliably in our HX Series and HV Series concrete mixer trucks that we will cover the cost of repair or replacement of your barrel if it is damaged by an International A26 warrantable failure,” said Stasell.

International also announced a Vocational Confidence Warranty Package for trucks with the A26 engine. The four-year, 100,000-mile warranty covers the engine, transmission and axle for vocational applications. Coverage includes certain components from Dana, Eaton, and Meritor.

The program is available now and applies to new customer orders for International HX Series and HV Series trucks equipped with the International A26 engine placed before June 30, 2018.

Under a separate A26 Customer Uptime Assurance Program for Vocational Models, if a customer experiences a warrantable failure on an International A26 engine within its two-year standard warranty period, and experiences downtime greater than 48 hours from the time of diagnosis, International Truck will provide the customer with a $250 credit for parts and service.

The credit comes in an International Advantage Card, good for future parts and service purchases at an International dealership, subject to standard conditions. Customers may be eligible for a maximum of eight cards per vehicle over the two-year period, a value of as much as $2,000 per vehicle, the company said.

The program was introduced last year on International’s LT and RH series highway trucks, and is now extended to HX and HV trucks that are powered by an A26 engine and enrolled in the company’s OnCommand Link program.

The 12.4-liter A26 replaces Navistar’s N13 diesel in heavy duty truck models. More information on all the programs is available from local International Truck dealers. 

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