Managers of construction equipment know that their machines produce data, and they know that the amount of data far exceeds their ability to monitor it all. They are increasingly looking to their dealers for help in determining what to pay attention to and when.
Dealers, on the other hand, have to rely on their manufacturers.
When it comes to leveraging the power of telematics as a means to gather valuable machine data, an equipment manufacturer’s success depends on its ability to develop, implement, and execute a well-conceived plan for doing so, according to a recent article from the Association of Equipment Manufacturers (AEM).
“Obtaining actionable answers and insights via telematics is no small task,” according to AEM. “It’s one that takes significant time and effort, and it also requires both a manufacturer and its customers to be willing to understand and accept a balance between functionality and security.”
“And it all comes together in a systems-engineering approach,” Andrew Shroll, a senior engineer at John Deere, told AEM. “Understanding the needs and requirements within your organization, and understanding the interfaces between different action points, is very important.
“I got this analogy from an IT person in our organization,” said Shroll. “If you picture every data point you have as a kernel of corn, and then build a really large grain bin to fill with those kernels, it would be miles high. So that’s sort of a visualization for you of the data that we’re working with today.”
In today’s realm of big data, a manufacturer often finds itself collecting far more data than it knows what to do with at any particular time, according to AEM. Although it may be stored for later use, it may not be able to find the data when that need arises.
“You aren’t always going to have the exact data you want in order to do your analytics, which is why it’s very important to take an initial broad look at what you have,” Chris Spaude, a data scientist at John Deere, told AEM.
“Because of all these collection decisions, you simply are not going to have the complete history—unless you plan for it,” Shroll said.