Epiroc and Fordia, a manufacturer of exploration drilling tools for mineral exploration (Powered by Epiroc), will introduce an Exploration Competency Center that will be based in Elko, Nevada, and operated by Fordia.
The new organization will provide more flexibility and customer focus over the entire sales and service process. Customers can expect a one-stop exploration solution for all products, parts, and aftermarket service needs.
By bringing all exploration products and applications together, Epiroc and Fordia are focused on the exploration sector with the clear intention to prioritize the level of service to customers. Exploration customers will be able to place a single order for Epiroc exploration rigs, diamond tools, In the Hole tools and any Christensen, Diamec or Explorac machines, parts and service.
“We recognized an opportunity to integrate exploration products and applications while continuing to focus on developing a customer-centric experience,” said Ron Hankins, business line manager, Surface division. “This is part of our One Exploration strategy. Through one centralized hub, we are able to provide responsive support and solutions to our exploration customers in a more sustainable way.”
Epiroc and Fordia Powered by Epiroc are dedicating an Elko, Nevada-based team to be fully focused on the exploration sector with the clear intention to prioritize the level of service. The Exploration Competency Center opened May 3, 2021.
