Dealer Excellence Award Entry Form

February 8, 2019

Dealer Award

Dealer/distributors play a key role in equipment management, and the Construction Equipment Dealer Excellence Award honors those that are best equipped to partner with the equipment professional. Entries will be judged upon 6 Pillars for Partnership that equip it to be a product-partner for the equipment manager: Technicians, Service Infrastructure, Manufacturer Relations, Technology Infrastructure, Data Management, and Service Management.

Entries for the 2020 Award may be submitted using the form below or emailed to Rod Sutton, editorial director, [email protected]. Deadline for entries is June 28, 2020.

Dealership Name

Address

City

State

ZIP

Telephone

Company Website

Contact Name

Contact Telephone

Contact Email

Name of Person Submitting the Nomination

Nominator Telephone

Nominator Email

What step did the dealership take in the past 12 months to meet the needs of its customers?

In 250 words or less, describe how the dealership functions in each of the following six areas.

Technicians

How does the dealer staff its service department, train that staff, and deploy it for product support?

Service Infrastructure

Describe shop facilities and how field service is performed.

Manufacturer Relations

Describe specific ways the dealership partners with its manufacturers.

Technology Infrastructure

Describe how digital technology (hardware, software, staffing) is used to support customers.

Machine-data Management

Describe how data is analyzed, communicated, and used to the benefit of the equipment manager.

Service Management

Describe warranty, service contracts, and other programs designed to support end users.