Cummins announced engine data analytic services that offer remote monitoring to manage off-road equipment on site, and provide customers with service assessments in minutes to drastically reduce downtime and improve operational efficiency.
Cummins Guidanz is a free mobile app that allows customers to quickly read engine fault codes on Tier 3 or later engines when paired with its Bluetooth-enabled Inline mini-Vehicle Data Link Adapter or Inline 7 using Bluetooth mode. It is available in both Apple and Android format.
The app allows operators to provide critical information to their off-site operations manager in order to initiate the service process, rather than having a service technician come on site to diagnose the fault code. That can be done by email directly from the app. With a key feature of the app being a service locator tool, the operator can then quickly locate a nearby certified repair center, and can also choose to connect directly with Cummins Care to initiate the service process.
Cummins also offers the Immediate Assessment scheduling-assist feature within Guidanz to certified service providers. Immediate Assessment provides analysis of any fault code present, a list of the most likely repair parts needed and estimates on how long a service event may take, reducing the process from what may have previously taken a few hours down to just a few minutes.