Caterpillar Product Link Becomes Standard

Staff | September 28, 2010
Product Link delivers working hours, location and fault codes from machines' on-board systems to the web-based EquipmentManager, which combines it with mapping, maintenance and troubleshooting functions to deliver service information in anactionable manner.

Caterpillar will equip most of its new core, mining and industrial machines with EquipmentManager and Product Link — its remote-asset-management solution — as standard equipment in U.S. and Canadian markets. Cat has provided remote-asset management as an option since 1998 and now will phase in the EquipmentManager/Product Link pairing beginning with wheeled excavators and articulated trucks. Remaining machines will be phased in through 2008, arriving to dealers with Product Link as standard equipment, along with a three-year subscription to Asset Watch, the remote-asset-management portion of EquipmentManager. Product Link will continue to be available as an option for the remaining Cat machines.