Cat Rental Stores Go 'Smart'

Staff | September 28, 2010

To streamline aftermarket product support and procurement, Cat Rental Stores will adopt Smart-Equip's SmartPortal electronic technology. Using the SmartEquip network, companies participating in Caterpillar's allied vendor program will provide Cat Rental Stores with parts identification and ordering capabilities in real time; the ability to order equipment electronically; self-updating, interactive service support; and a standardized warranty submission process. The result is a shared platform designed to drive service and purchasing efficiencies for both Cat Rental Stores and their vendors.