Benchmark Usage Lags, Say Webcast Participants

September 28, 2010

Do you use benchmarks in your fleet management?

Do you use software to track and manage shop costs?

Among registrants for's recent webcast on shop overhead, 69 percent said they do not use benchmarks in their fleet management.

They learned how important the practice is, however, with Mike Vorster and Preston Ingalls leading the way in their presentations on "How to Use Benchmarks to Judge Shop Overhead."

Even though they don't benchmark, registrants are not far from being able to start collecting the data. In fact, many already do, with 73 percent reporting that they use software to track and manage shop costs.

After viewing the webinar, managers should be ready to move from tracking to benchmarking.

The webcast aired April 26, 2006, and it is archived at