Eric Shaffer is a Marketing Consultant with the Caterpillar Fluids and Filters group. He most recently held a service-support position, with six years in the field supporting customers and dealers with Caterpillar Hydro-Mechanical Work-Tools. Eric has experienced nearly every facet of the business, growing up as an owner-operator through his family businesses, and beginning his Caterpillar career pulling parts orders at the dealer warehouse in Wichita, Kan.